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Here’s a brief overview and the cover image of the book Ultimate ITIL(R) 4 for Intelligent and Sustainable Service Management: A Practical Guide to AI, Agile, and ESG-Aligned ITSM (English Edition) by Sankarsan Biswas, published on January 28, 2026. You can check this out before accessing the full EPUB PDF download of Ultimate ITIL(R) 4 for Intelligent and Sustainable Service Management: A Practical Guide to AI, Agile, and ESG-Aligned ITSM (English Edition) at the bottom.

Reimagining ITIL4 with AI, DevOps, and Green Thinking. ITIL is the globally adopted framework for designing, delivering, and improving value-driven IT services. Ultimate ITIL(R) 4 for Intelligent and Sustainable Service Management builds on that foundation to demystify the rapidly evolving world of AI-powered IT Service Management, connecting ITIL(R) 4 principles with machine learning, NLP, automation, AIOps, Agile, DevOps, and sustainability. Progressing from ITIL 4 fundamentals to advanced AI-enabled practices, the book explores how incident management, change enablement, problem management, service requests, knowledge management, and governance evolve in an intelligent, data-driven operating model. This book is exclusively tailored for ITSM practitioners, Service Desk Managers, IT Operations Managers, IT Service Owners, Enterprise Architects, Digital Transformation Leads, and IT consultants working in medium to large enterprises. Readers should already have an idea of ITIL(R) 4 fundamentals with hands-on experience in IT service operations, process design, or governance frameworks.

Overview – Ultimate ITIL(R) 4 for Intelligent and Sustainable Service Management: A Practical Guide to AI, Agile, and ESG-Aligned ITSM (English Edition) by Sankarsan Biswas

Before you start the download of Ultimate ITIL(R) 4 for Intelligent and Sustainable Service Management: A Practical Guide to AI, Agile, and ESG-Aligned ITSM (English Edition) by Sankarsan Biswas , you can review the following technical details about the eBook:

• Full Book Name: Ultimate ITIL(R) 4 for Intelligent and Sustainable Service Management: A Practical Guide to AI, Agile, and ESG-Aligned ITSM (English Edition)
• Author Name: Sankarsan Biswas
• Book Genre: Non-Fiction, Tech BOOKGENRE Devices
• Series Synopsis: “”
• ISBN # 9789349887572
• ASIN # 9349887576
• Edition Language: English
• Date of Publication: January 28, 2026
• File Name: Ultimate_ITIL_4_for_Intelligent_-_Sankarsan_Biswas.epub, Ultimate_ITIL_4_for_Intelligent_-_Sankarsan_Biswas.pdf
• EPUB Size: 5.1 MB
• PDF Size: 6.2 MB

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