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Brief Summary of Book: Crucial Conversations: Tools for Talking When Stakes are High by Kerry Patterson
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Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life’s most difficult and important conversations, say what’s on your mind, and achieve the positive resolutions you want. You’ll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want
Overview – Crucial Conversations: Tools for Talking When Stakes are High by Kerry Patterson
Before you start the download of “Crucial Conversations: Tools for Talking When Stakes are High” by “Kerry Patterson“, you can review the following technical details about the eBook:
- Full Book Name: Crucial Conversations: Tools for Talking When Stakes are High
- Author Name: Kerry Patterson
- Book Genre: Business, Communication, Leadership, Nonfiction, Personal Development, Psychology, Self Help
- Series Synopsis: “”
- ISBN #: 9780071401944
- ASIN #: 0071401946
- Edition Language: English
- Date of Publication: July 9, 2002
- File Name: Crucial_Conversations_-_Joseph_Grenny.epub, Crucial_Conversations_-_Joseph_Grenny.pdf
- EPUB Size: 1.1 MB
- PDF Size: 1.8 MB
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